Provide an education which is friendly, helpful and responsive to your needs
Create a pleasant and welcoming environment in which you can achieve your educational goals
Make available materials and information resources appropriate to your needs
Train and develop our staff so that they continue to provide a quality service
Use the information gathered from feedback to help us improve services.
You can help us accomplish this by:
Attending the courses with an open mind, positive attitude and with readiness to interact with your classmates and tutor
Refraining from external distractions, such as chatting to others, eating, drinking, smoking and using personal stereos and mobile phones during the course
Treating your tutor and fellow students with respect and courtesy
Giving quality feedback and making suggestions
While the information contained within the courses is regularly updated, no guarantee is given that the information provided is complete, and/or up to date.
The information contained is provided for education purposes only and do not constitute legal or other professional or financial advice on finance, property investment or any other subject matter.
Blue Wealth Property Academy does not accept any responsibility for any loss which may arise from reliance on information contained in the courses.
The contents of this site and the courses are protected by copyright under international conventions and the reproduction, permanent storage, or retransmission are prohibited without the prior written consent of Blue Wealth Property Academy.
Some information provided within the courses are sourced from third parties, including government bodies. Blue Wealth Property Academy includes this information as relevant to the education and as a convenience to you as the student. The presence of sources does not imply a responsibility for the source or an endorsement of the sources, its operator, or its contents.
Reproduction, distribution, republication, and/or re-transmission of material contained in the course is prohibited unless the prior written permission of Blue Wealth Property Academy has been obtained.
All prices on this site and in Australian dollars and include GST. Once an order is placed, a tax invoice will be issued confirming successful enrolment.
Course dates are advertised yet are subject to change from time-to-time. If this is the case, all reasonable attempts will be made to contact you via SMS, email, and telephone contact, however, confirmation of starting time and venue remains your responsibility.
Should a course you are enrolled in change date or time, you will be notified prior to the start of the course and offered the new date(s) and/or time(s). Should none of these suit, you are entitled to a refund of the costs you have paid.
In any enrolment period, it may be necessary to discount course fees to promote a course and/or to encourage enrolment in that course. Discounts cannot be applied retrospectively.
Courses require a minimum number of students to proceed.
A reminder email to confirm a course is proceeding as planned will be sent via email in the days prior to the course starting. In the unlikely event a course is cancelled, you will be notified a minimum of two days before the start date via email and SMS. It is your responsibility to receive and review communication. Status of the course can also be checked through the Blue Wealth Property Academy online portal.
In the event the course is cancelled by Blue Wealth Property Academy, the course fee will be refunded to you.
Refunds are processed promptly however we are not able to determine how long the financial institution may take to transfer. Please allow up to 10 working days for the refund to be processed.
Where the course has not yet commenced, enrolments in our courses can be transferred to another date or person.
Should you choose to transfer your enrolment:
You will need to communicate the transfer, in writing with the new date or student’s full details to Blue Wealth Property Academy
The student taking over your enrolment will need to contact Blue Wealth Property Academy, in writing. They will be provided access to the online portal with a coupon code that negates payment in order that they can enrol.
You must provide at least five working days’ notice prior to the commencement of the first session of the course
A $50 administration fee may be charged for processing the transfer
It is your responsibility to choose a course carefully, read the terms and conditions associated with your enrolment and carefully select dates.
Should you have a suitable reason to withdraw your enrolment:
You must write to enquiries@bluewealthacademy.com.au, providing your reason for withdrawal with at least five working days’ notice prior to the commencement of the first session of the course
A $50 administration fee may be charged for processing a refund
Refunds may take up to 10 business days to process. Please allow additional time for your financial institution.
To ensure that student grievances are managed consistently and effectively, they must be in writing. Blue Wealth Property Academy will respond in a fair and timely manner.
Before making a complaint, it is strongly recommended that wherever possible, a student discusses the issue with the class tutor and progresses to a claim only if the solution proposed by the class tutor is unsatisfactory.
Complaints can be made via email to enquiries@bluewealthacademy.com.au, detailing the name of the course and the nature of the complaint. The matter will be reviewed by a staff member who may seek further information including the opinion of the tutor, an independent subject expert, and a survey of opinions of other class members. The student will be notified by e-mail or post of the decision within 14 days or if this is not possible, the student will be given a date when the matter will be decided.
Whilst a claim is under consideration, it is recommended that a student continue to attend the course. If a student continues to attend a course or completes the course and then makes a claim, this will not prejudice a claim for refund or credit. If the decision is in favour of the student, an offer of refund or credit may be made. Depending on the nature of the complaint/grievance, this may be a full refund, a part refund or an offer of credit to the same course in a future term or a reassessment of the student.
